Reaching out to your customers, team members, vendors and partners is a vital component to quality control, long term success, and relationship building.
Show them you care via a customized, meaningful, powerful feedback mechanism.
To improve performance you must first know what needs improvement and how it is measured. You then need to get sincere insights from your stakeholders.
By gathering qualitative and quantitative feedback, you can make informed decisions that will solve problems, reduce bottlenecks, improve output, increase satisfaction, and create an environment in which stakeholders want you to succeed.
Opportunity spotting can be tedious, costly, fraught with problems, and often lead you down a less than ideal path.
To reduce the risks, uncertainty, and potential pitfalls of opportunity spotting, we recommend reaching out to stakeholders.
There is no better way to determine what your stakeholders want, then to ask them directly.
We create customized tools for you to gain better insights into your clients, your partners, and your stakeholders
Our surveys are designed to be easy to complete in comfort.
Our surveys will help you discover what you need to change, what you need to keep the same, and what you want to emphasize.
Our surveys will help you determine the direction you want to go in.
Advanced Data Gathering
Only authorized respondents can fill out your survey.We create flexible solutions to ensure that only people who should respond actually do!
Our credibility check is customized to your unique needs.
Responses can be made fully anonymous, encouraging more honest feedback.
Online reviewers want to remain anonymous, and are more willing to complete surveys if you can ensure that they are not identifiable.
For those who need to ensure PIPEDA and GDPR compliance, we offer surveys that do not collect personal information unless it is required to establish credibility. Ideally that means no names, no addresses, no phone numbers, and as few pieces of identifying information as possible.
For example, your customers can ‘unlock’ a satisfaction survey by scanning their receipts – establishing credibility while requiring no personal information!
We create surveys that have comparable, standardized, layered, meaningful questions.
The easiest way to compare feedback with expectations, the competition, and industry leaders is to have survey questions that go beyond ‘5-stars’.
Now you can compare survey feedback more accurately, and give it more meaning and context, without wasting time.